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On Getting Nimble

As pharmaceutical companies attempt to become more nimble and decisive, senior leadership will need timely access to relevant data, insight and recommendations. Brands can no longer wait months for...

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How to Turn “Lots of Data” into “Big Data” for Pharma

Pharmaceutical firms, like most large sophisticated marketing organizations, spend a lot of money in promotion and branding. Individual brands will use multiple sales and marketing channels to reach...

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The Nature of Superpowers

I recently spent two hours in a conference room with some really smart people and three accomplished musicians from a young, innovative Chicago-based chamber orchestra called Fifth House Ensemble. We...

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Good patient data is not always meaningful patient data

I’ve been thinking recently about some of the newer sources of health data, namely patient-generated data. My working headline is something like “Good patient data is not always meaningful patient...

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What will make Patient Data Meaningful to Patients and Physicians?

In my last blog posting I noted that the thousands of health apps available today are beginning to generate good, accurate patient data. But just because the data is accurate doesn’t mean it’s...

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On Creating a (Healthcare) Whole Bigger than the Sum

platform, noun 1. A raised level surface on which people or things can stand. When I think about a platform, especially in business, I imagine a foundation for building an integrated solution or a...

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Pharma Data: Expose It to Understand, Embed It to Transform

In my last blog, I talked about the technical challenges of  getting customer data from multiple agencies all in one place. Oh yes, and the corporate culture challenges, too! Challenging but not...

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Pharma Marketing: The Heart of Software and the Face of Services

Is the future of digital marketing primarily services or software? That is of course an overly simplistic question, but it’s one I think about frequently. My conclusion? It will be both. In the future,...

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The 3 Questions that Data Should Answer for Successful Pharma Marketing

In a recent posting I introduced the idea of a “master data vortex.” The one place where we gather enough data from enough customer activities to derive truly actionable insight. If we’re only looking...

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Four Unique Strategies for Data in Pharma

A significant share of our business focuses on data. We build and manage marketing data analytics and reporting platforms for pharmaceutical brand leaders. What we’ve learned is that this effort...

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Filling the Digital Gap for Pharma

Whenever there is a major paradigm shift in business, there is both a capability and a capacity gap. Rarely do companies have the right people, and enough of them, to fulfill the demands of a new...

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Pharma Marketing: What’s the difference between Customer Insight and Customer...

When a business idea makes the cover of Harvard Business Review, McKinsey Quarterly, and the Nottingham City Council website, you can bet it’s become a buzzword. Analytics-driven “customer insight” has...

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